CHARTER GREEN, FOR SERENE HOLIDAYS !
OUR COMMITMENTS
The safety of our customers and employees is the priority of Green Resort. We present you the hygiene and protection measures designed to guarantee you a holiday in complete serenity.
ARRIVAL
The formalities are done in advance: check-in on the internet. Plan and hosting number sent by SMS.You arrive, the gate opens, and you drive directly to your accommodation.
No need to get out of the car to check in at Reception.
RECEPTION / CONCIERGE
Open 24/24, for any question about your stay, activities, services…
ACCOMMODATION
The cleaning and disinfection of your accommodation is carried out by a cleaning agent, protected and trained in the sanitary protocols in force.
Products and method :
This operation lasts from 30′ to 1 hour depending on the size of the accommodation. Our agents use cleaning-disinfection products in accordance with the virucidal standard EN 14 476 in force, indicated against Covid-19, and follow a proven protocol:
– complete ventilation of your accommodation during the time of its cleaning.
– checking and cleaning of air conditioners
– disinfection of contact points (door, cupboard and window handles, window tower, keys, remote controls, chair, dishes, etc.).
– spraying a textile disinfectant on curtains and benches.
– diffusion of a disinfectant and air purifying spray at the exit of the accommodation.
BED & BATHROOM LINEN
The maintenance of the linen and sheets of the accommodations is ensured according to the recommendations of the health authorities.
The beds are made by our agents in accordance with the sanitary and hygienic instructions in force
At the end of your stay, you will be asked to collect the sheets in the bag provided for this purpose to avoid any contact with our agents.
TOILETS & COMMON AREAS
They are cleaned and disinfected several times a day.
Dispensers of hydro-alcoholic gel are at your disposal, as well as that of our teams.
SWIMMING POOL & POOL AREA
Heated outdoor swimming pool with salt electrolysis treatment that eliminates 99% of germs and bacteria in accordance with ARS standards.
Extended opening hours from 8am to 10pm.
Limitation of the number of clients and bathers at the same time in order to ensure the best distance.
Swimming pool beach without deckchairs or Chilean (free to the client to bring the Chilean from his accommodation) to ensure cleanliness and hygiene.
RESTAURANTS & SHOPS
“Le Café” (take-away food, pizza, sandwiches…) and “la Boutique” normally operate from 7am to 11pm, respecting sanitary measures, including a reorganization of the space to respect the distance.
But it is also possible to order online, with a drive, click & collect. Or to be delivered on the terrace of your accommodation (extra charge).
TECHNICAL INTERVENTIONS
They are carried out by technicians trained in barrier gestures and equipped with personal protective equipment..
ANIMATIONS / KIDS CLUB / TEEN CLUB
The organization of the Kids Club, the Teen Club and the animations in general will be done in accordance with the directives of the authorities..
THE RIGHT HOLIDAY REFLEXES!
YOUR COMMITMENTS
I take care of my family and others
Wearing the bracelet is mandatory. It allows to control the entrances/exits on the site; any external person will not be accepted without having been registered beforehand.
I respect the signage to ensure distancing.
I use the hydroalcoholic gel available at the different points of the Green Resort.
I air my accommodation regularly, and I leave all the windows wide open when I leave (check-out).
General information
We offer the sale of fabric masks made in Landes at the shop for those who wish to do so.
The Blue Ocean and Green Resort teams are mobilized to ensure you have a great holiday in a secure environment.
Généralités
Nous proposons la vente des masques en tissu made in Landes à la boutique pour ceux qui le souhaitent
Les équipes du Blue Ocean et Green Resort sont mobilisées pour vous assurer de bonnes vacances dans un cadre sécurisé.